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How to Cancel Your Services

Want to stop leads in a market for good? You can cancel it yourself in the Geek Dashboard.

Only need a break? Pause the market instead. A pause keeps your spot. Restarting a cancelled market may cost a new setup fee.

How to cancel a market

1. In the left menu, click Markets. Then click the market you want to cancel.

The Markets page, with a market row selected

2. On the market's Settings tab, go to the Cancel market row at the bottom. Click Cancel market.

A market's Settings tab, with the Cancel market button selected

3. Tell us why you're cancelling. Whatever your reason, we won't stop you. Your answer helps us do better.

4. Click Send cancel request.

The Cancel market form

To cancel more than one market, do these steps for each market.

What happens next

We review your request and confirm it by email. Leads can take up to 5 days to stop after that, while we shut your campaigns down safely.